During the day, call 815-942-6323, Press 5 and leave a message for your clinician. Please convey the nature of the problem to help your clinician understand the level of urgency of your concern.
If there is an urgent issue after hours, you need to contact your doctor or clinician, please call our answering service at 888-549-3197 and ask your doctor or clinician to be paged.
If you have a clinical matter you wish to discuss with your clinician, we suggest that you call to make an appointment to see your clinician as soon as possible. You can ask the secretary, if there is not an immediate appointment available, if you could get in on an emergency visit with our Nurse Practitioner who can directly get input from your clinician as to how to proceed.
During office hours our doctors are always seeing patients, in most cases you will need to leave a message and the doctor will return your call as soon as possible. If it is an emergency our staff will alert the doctor right away. Keep in mind that doctors may charge for phone consultations, insurance does not cover this charge.
If there is an emergency, please call 911 or go to the nearest emergency room. The emergency room physician can contact our doctors through the answering service 888-549-3197.